"When things are uncomfortable two things are happening:
You are learning (In the process of adopting new habits)
You are unlearning (Letting go off old habits)
If this is not painful, you remain the old version of yourself with limited knowledge, unprepared for the future of work. "
Image Credit: Canva Design |
That is an excerpt from my mail to one of the learners who was finding it extremely difficult to cope up with office, home, daily travel and learning curve.
Yesterday I had
a SKYPE coaching session with her.
She still thinks
that I was coaching her on a particular
skill while the reality is – it was mental
training to build a habit.
Learner
Background
Two decades of experience in the corporate world across various functions –Executive support, administration, accounts, risk control and finance
She worked in different industries
She is comfortable with desktop/ tab and not used to laptop
She never had a face book account
She is an introvert as per human metrics test
I would like to
capture what she thinks she is learning and what I am trying to achieve
She Thinks
|
My Goal
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She is learning how
to create websites on WIX
Skill: Website
|
I was just
letting her explore a site at your own pace and self-learn
Mental Training: Self Learn new subjects/ sites
|
She is formatting a 25
pages word document
Skill: MS Office
|
Attention to detail
Mental Training: Develop critical eye for quick quality check to see errors
|
She is being
introduced to Face book and Twitter because is not inclined towards them
|
Social Media Management
Mental Training: Building habit to be digitally alive with a purpose
|
She is being coached
through SKYPE
Skill: SKYPE
|
Virtual Coaching
Mental Training: Auditory learning. We do not use video/ just voice so that she focuses on what I say to learn and take notes.
|
Write service description about she is good at and can cater to clients independently
Skill: Writing
|
Building confidence to deal with clients (not managers)
Mental Training: Conviction and critical thinking.
|
It is not just skill training
|
It is will training
|
You cannot build habits in a day. Once habits are built, skill coaching is cake walk and mostly taken over by the learner without any external coaching.
The surest way to understand if learning is happening is to look for hints and changes in behavior
Changes observed in 7 weeks
Read epic mails I send
Acknowledge mails immediately
No more use of SMS
language
Summarize discussion
Organized writing with numbered points
Queries are mailed - Only one mode of communication with me instead of Watsapp or phone.
|
Watch Ted Talk
Attend SKYPE
sessions
Source quality links relevant to subject (Freelancing, Travel etc) that meets client's standards
Post links to Face
book pages
Micro learn at your own pace
|
Conceptual Understanding
1] Maslow's hierarchy of needs
2] Frame of reference
3] Mind Maps
|
Hands On training:
WIX; Canva; Blogspot; Freelancing portal
|
Different types of learner - Visual; Auditory and Kinesthetic
|
Visual Communication through Smart Art
|
Different sources of learning - Online, Read, Social, Group, Micro, Coach
|
The series of excuses that was made initially for not completing home assignments died a natural death.
|
Build Knowledge Repository from the mails exchanged between us, where she captures critical learning based on her own assessment.
This is not just for reference but an enabler when she is ready to coach others with any challenges
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Coaching is two times learning. She is encouraged to learn a thing or two on her own and explain it back to me.
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When coaching is outcome driven, it makes no difference what syllabus you have to cover - the only thing that matters is change in behavior, leading the learner to apply learning in different situations to impact results that can be quantified.
These observations are just the beginning.
The key objective is to build habits - strong and positive habits, while assisting the learner gather a skill or two.
The key objective is to build habits - strong and positive habits, while assisting the learner gather a skill or two.
To know more about qualifying criteria to be BECKON Coach, please write to advocating.outcomes@gmail.com
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